Updated: 1 January 2026

Privacy Policy aus96 – Your Personal Data Protection

Aus96 takes every user's privacy seriously. This document transparently explains how we collect, use, store, and protect your personal information as an aus96 platform member.

SSL 256-bit
Data Not Sold
Secure KYC

Quick Summary: aus96 only collects data that is strictly necessary for platform operations. We do not sell, rent, or share your personal data with third parties for marketing purposes. Your privacy is our priority.

1Introduction & Scope of This Policy

This Privacy Policy describes the personal data management practices of aus96 ("we", "Platform") in relation to all users ("you", "member") who access or use aus96 services through the aus96.onl website or the official aus96 mobile app.

Aus96 operates in line with the principles of responsible data protection. We believe that transparency in data management is not only a legal obligation but also the foundation of trust between a platform and its users. We therefore strive to ensure every aus96 user clearly understands what happens to their information.

This policy applies to all personal information collected through account registration, use of services, financial transactions, customer support interactions, and use of the aus96 mobile app. If you do not agree with any part of this policy, please stop using the aus96 platform.

aus96's Commitment: We will never sell your personal data to advertisers, third-party marketers, or any business entity without your explicit consent. This is a promise we uphold without exception.

2Types of Information We Collect

Aus96 collects various categories of information depending on how you interact with the platform. Below is a comprehensive overview of the data we process:

Data Categories Examples of Information Collection Method
Personal Identity Full name, date of birth, IC/passport number Account registration, KYC
Contact Information Email address, phone number, residential address Registration, profile updates
Financial Data Bank account number, bank name, transaction records Deposits, fund withdrawals
Technical Data IP address, device type, OS version, web browser Automatically during use
Behavioural Data Betting records, games played, session duration Automatically during gameplay
Communications Live chat records, support tickets, emails Customer support interactions

Aus96 does not collect sensitive information such as biometric data, health information, or political affiliations unless specifically required by law or for legitimate identity verification purposes.

3How We Use Your Data

Every piece of information collected by aus96 has a clear and legitimate purpose. We do not process your data for any purpose other than those stated below:

  • Creating and managing your aus96 member account securely
  • Processing deposits, withdrawals, and other financial transactions accurately
  • Verifying your identity through the KYC process to prevent fraud and money laundering
  • Providing responsive and effective customer support services
  • Sending important notifications related to your account, promotions, and service updates
  • Monitoring platform activity to detect and prevent fraud and illegal activities
  • Complying with legal obligations and regulations applicable to aus96
  • Enhancing the user experience through integrated anonymous data analysis
  • Supporting the Responsible Gaming programme for players who need assistance

If aus96 intends to use your data for any new purpose not stated in this policy, we will notify you in advance and obtain your consent where required.

4Personal Data Processing Grounds

Aus96 processes your personal data on the following lawful bases, depending on the type of data and purpose of processing:

  • Contract Performance: Processing is required to deliver the aus96 services you use, including account management and transaction processing
  • Legal Obligation: aus96 is legally required to verify user identities, maintain financial records, and report suspicious activity to the relevant authorities.
  • Legitimate Interest: aus96 processes certain data to prevent fraud, ensure platform security, and improve services for users.
  • Consent: For marketing communications or non-essential data use, aus96 will request your explicit consent, and you may withdraw that consent at any time.

5Information Sharing & Disclosure

Aus96 does not sell, rent, or disclose your personal data to third parties for commercial purposes. However, there are certain situations where aus96 needs to share your information:

  • Payment Service Providers: To process deposits and withdrawals, transaction information must be shared with your chosen bank and e-wallet provider.
  • Game Providers: Third-party game providers receive only the minimum session data required for proper game operation
  • Identity Verification (KYC): Trusted third-party identity verification services are used to validate your identity documents securely
  • Statutory Authorities: aus96 will disclose information to the authorities when required by court order, law, or official investigation.
  • Fraud Prevention: In cases of suspected fraud, certain information may be shared with financial crime prevention agencies

All third parties that receive aus96 user data are bound by strict confidentiality agreements and are only permitted to use that data for specified purposes.

6Cookies & Tracking Technologies

The aus96 website uses cookies and similar tracking technologies to ensure a better and safer user experience. The following types of cookies are used:

  • Essential Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled.
  • Performance Cookies: Collecting anonymous data on how users interact with the platform to help us improve performance and usability.
  • Preference Cookies: Storing your settings and preferences such as language and display settings for a more personalised experience.
  • Analytics Cookies: Helping aus96 understand overall platform usage patterns in the form of anonymous aggregated data for improvement purposes.

You can manage your cookie settings through your web browser settings at any time. Please note that disabling essential cookies may affect the functionality of the aus96 platform.

7Security & Data Protection

Aus96 implements a range of robust technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.

  • 256-bit SSL/TLS encryption for all data transmitted between your device and aus96 servers
  • Encryption at rest for all sensitive information stored in our database
  • Two-factor authentication (2FA) is available and encouraged for all member accounts
  • 24/7 real-time security monitoring to detect and respond to threats
  • Independent security audits are conducted periodically by third parties specialising in cybersecurity
  • Strict internal access controls — only authorised staff may access user data
  • A comprehensive incident response plan to address any data breach promptly

While aus96 takes all reasonable security measures, no system can be guaranteed 100% secure. You are also responsible for keeping your password and account login information confidential.

8Data Retention Period

Aus96 only retains your personal data for as long as necessary to fulfil the purposes stated in this policy or as required by applicable law.

  • Active Account Data: Retained for the duration your account is active and for 7 years after account closure for legal purposes
  • Financial Transaction Records: Retained for a minimum of 7 years in accordance with financial reporting and tax law requirements
  • KYC Documents: Retained for 5 years after the business relationship ends or as required by anti-money laundering legislation
  • Customer Support Records: Retained for 3 years for reference and service improvement purposes
  • Technical Log Data: Retained for 12 months for security and incident investigation purposes

Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to your identity.

9Your Rights Over Personal Data

As an aus96 user, you have the following rights regarding your personal data. aus96 is committed to respecting and facilitating the exercise of these rights:

Right of Access

You have the right to request a copy of the personal data we hold about you at any time.

Right to Rectification

If your data is inaccurate or incomplete, you have the right to request an immediate correction.

Right to Erasure

You may request deletion of your data, subject to applicable legal retention obligations.

Right to Restrict Processing

You have the right to request that aus96 restrict the processing of your data under certain circumstances.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another provider.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time.

To exercise any of the above rights, contact the aus96 privacy team via email at [email protected] or via live chat on the platform. We will respond within 30 business days.

10Cross-Border Data Transfers

In some circumstances, your personal data may be transferred to and processed in countries outside Malaysia — for example, when we use cloud servers or international service providers. aus96 ensures that all such transfers are carried out with adequate safeguards.

  • All cross-border data transfers are carried out only to countries or entities that provide an equivalent or higher level of data protection.
  • Data processing agreements compliant with international standards are signed with all foreign providers
  • aus96 continuously monitors the privacy compliance of all service provider partners.

11Changes to This Privacy Policy

Aus96 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or technological developments. The "Updated" date at the top of this page will always indicate the latest version of the policy.

For significant changes that affect how we use your data, aus96 will notify you via an in-platform notice or email to the address registered on your account at least 14 days before the changes take effect. Continued use of the platform after the effective date constitutes your acceptance of the updated policy.

12Contact Us – Privacy Enquiries

If you have any questions, concerns, or complaints regarding aus96's Privacy Policy or how we handle your personal data, do not hesitate to contact us:

  • 24/7 Live Chat: The fastest way — directly within the aus96 platform
  • Privacy Email: [email protected]
  • Help Centre: Visit FAQ page us

We aim to respond to all privacy-related enquiries within 3 working days. For formal data rights requests, the response period is within 30 working days as required by data protection law.

A Platform That Safeguards Your Privacy the Way It Safeguards Your Funds

Your trust is aus96's most valuable asset. Here is how we demonstrate our commitment to your privacy every day.

No Data Sales

Aus96 has never and will never sell, rent, or lend your personal data to any third party for marketing or commercial purposes. Your data belongs to you.

High-Level Encryption

All data transmitted through the aus96 platform is protected with SSL 256-bit encryption — the same security standard used by leading international banking institutions.

Responsible KYC

Aus96's identity verification process is handled with the utmost care. Your documents are processed securely and are not retained longer than required by law.

Regular Independent Audits

Aus96 undergoes privacy and security audits conducted by independent third parties on a regular basis. This ensures our data protection practices consistently meet the latest standards.

Full Control in Your Hands

You may access, update, or request deletion of your data at any time. aus96 provides a straightforward and transparent process for exercising your privacy rights.

Communication Subscription Preferences

You have full control over the types of communications you receive from aus96. Unsubscribing from promotional emails is simple and takes effect immediately.

Your Data Is Safe. Your Platform Is Trusted. Your Experience Is Guaranteed.

With a transparent privacy policy and a high-grade security system, aus96 is an online wagering platform you can trust completely. Register now and experience the difference for yourself.

Free registration. Your data is protected with 256-bit SSL encryption.

Bahasa Melayu